Generic FAQs
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Reflectivity (Teams) Website FAQs
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- What Sign-In Options Do I Have?
- How Do I Access My Reflectivity (Teams) Account if My Email Is Deactivated?
- How Do I Change My Reflectivity (Teams) Email and Password?
- How Do I Delete My Reflectivity (Teams) Account?
- How Do I Grant Account Access to the Swivl Support Team?
- How Do I Merge Two Reflectivity (Teams) Accounts?
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- What is the Difference between Mobile Swivl Capture App and Mobile Reflectivity App?
- Can I Save My Video to a Mobile Device?
- How Do I Increase My Recording Time?
- How Long Should It Take to Upload My Video to Reflectivity (Teams)?
- Video Resolution and Memory FAQs: Android
- Video Resolution and Memory FAQs: iOS
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- Can I Charge a Mobile Device while Using It with the Swivl Robot?
- How Do I Perform a Hard Reset of the Robot?
- How Do I Sanitize the Swivl Kits?
- How to Prolong Long-Term Battery Health of Swivl?
- Why Does My Robot Get 'Stuck' Facing the Wall or Whiteboard?
- Why Won't My Robot Connect to the Mobile Device?
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- The Audio/Background Noise Is Too Loud/Quiet. How to Fix It?
- Using Secondary Markers: Do’s and Don’ts
- Why Can’t I Hear Audio from the Secondary Markers while Playing Back the Video?
- Why Don't My Markers Pick up the Audio?
- Why Is the Audio Quality Poor when I Use Swivl Markers?
- Why Is There Noise (e.g., Static, etc.) during the Video Playback on Reflectivity (Teams) web platform?
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- Can I Use Multiple Markers for Live Streaming?
- Can I Use Zoom Breakout Rooms while Live Streaming with Swivl Robot?
- How Does Tracking Work with Live Streaming?
- How Do I Hear Distant Participants during Live Streaming?
- How to Amplify Teacher's Audio while Live Streaming Using Integrated Audio Setup?
- Why Does My PC Not Recognize My Swivl as a Microphone Option?