Generic FAQs
-
Reflectivity Website FAQs
-
Reflectivity Account FAQs
- โ] What Sign-In Options Do I Have?
- ๐ค How Do I Access My Reflectivity Account if My Email Is Deactivated?
- ๐ How Do I Change My Reflectivity Email and Password?
- โ How Do I Delete My Reflectivity (Capture) Account?
- ๐ฅ How Do I Grant Account Access to the Swivl Support Team?
- ๐ How Do I Merge Two Reflectivity Accounts?
-
Team Owner FAQs
- ๐ How Can I Change the Name of My Reflectivity Team?
- ๐ค How Can I Make a Different Person a Reflectivity Team Owner?
- ๐งฎ How Do I Know How Many Seats Are in My Team?
- ๐ป How Many Reflectivity Team Admins Can I Allocate?
- ๐ How to Create a Reflectivity Team?
- โ๏ธ How to Remove a Reflectivity Team Member?
-
Swivl Capture App and Mobile Device Related FAQs
- ๐ What is the Difference between Mobile Swivl Capture App and Mobile Reflectivity App?
- ๐พ Can I Save My Video to a Mobile Device?
- โณ How Do I Increase My Recording Time?
- โฌ๏ธ How Long Should It Take to Upload My Video to Reflectivity?
- ๐ Video Resolution and Memory FAQs: Android
- ๏ฃฟ Video Resolution and Memory FAQs: iOS
-
Robot FAQs
- โก Can I Charge a Mobile Device while Using It with the Swivl Robot?
- ๐ How Do I Perform a Hard Reset of the Swivl Robot and Marker?
- ๐๏ธ How Do I Sanitize the Swivl Kits?
- ๐ How to Prolong Long-Term Battery Health of Swivl?
- โ Why Does My Robot Get 'Stuck' Facing the Wall or Whiteboard?
- ๐ Why Won't My Robot Connect to the Mobile Device?
-
Marker Audio FAQs
- ๐ The Audio/Background Noise Is Too Loud/Quiet. How to Fix It?
- ๐ฅ Using Secondary Markers: Doโs and Donโts
- ๐ Why Canโt I Hear Audio from the Secondary Markers while Playing Back the Video?
- ๐ Why Don't My Markers Pick up the Audio?
- ๐ก Why Is the Audio Quality Poor when I Use Swivl Markers?
- ๐ข Why Is There Noise (e.g., Static, etc.) during the Video Playback on Reflectivity (Teams) web platform?
-
Live Streaming FAQs
- ๐ฅ Can I Use Multiple Markers for Live Streaming?
- ๐ช Can I Use Zoom Breakout Rooms while Live Streaming with Swivl Robot?
- ๐ How Does Tracking Work with Live Streaming?
- ๐ How Do I Hear Distant Participants during Live Streaming?
- ๐ข How to Amplify Teacher's Audio while Live Streaming Using Integrated Audio Setup?
- ๐ฅ๏ธ Why Does My PC Not Recognize My Swivl as a Microphone Option?