General

Contacting Swivl

Customer Support

Support hours: Monday–Friday, 4:00 AM to 4:00 PM Pacific Time

If you have any questions or need assistance with your hardware or software tools, our Customer Support team is here to help:

or support@swivl.com for Reflectivity and robot questions.

 

 

  • Live Chat is the fastest way to get in touch. Click the Help widget located at the bottom right corner of this page: 

Screenshot 2025-05-12 at 22.23.56.png

 

Once you log into your MirrorTalk account at https://mirrortalk.ai/ at the bottom left corner click ❔ button and select Support option to open Help Widget 

Locate support button in MT account.mp4.gif

 

For Reflectivity, simply click Help widget at the bottom right-hand corner at cloud.swivl.com 

❕ (Please note: Live Chat is not available on mobile devices.)

 

Screenshot 2025-05-12 at 22.30.30.png

 

 

 

  • Call us at 1-888-837-6209, option 3

 

 

Sales

To talk to your Account Manager and get help with renewals, quotes, software license purchases, or buying new hardware and accessories, you can proceed with one of the following options: 

Swivl Online Store

To purchase accessories using a credit card, visit our Swivl Store

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