General

Contacting Swivl

Customer Support

Support hours: Monday–Friday, 4:00 AM to 4:00 PM Pacific Time

If you have any questions or need assistance with your hardware or software tools, our Customer Support team is here to help:

or support@swivl.com for Reflectivity and robot questions.

  • Live Chat is the fastest way to get in touch. Click the Help widget located at the bottom right corner of this page: 

Screenshot 2025-05-12 at 22.23.56.png

 

Once you log into your MirrorTalk account at https://mirrortalk.ai/ at the bottom left corner click ❔ button and select Support option to open Help Widget 

Locate support button in MT account.mp4.gif

 

For Reflectivity, simply click Help widget at the bottom right-hand corner at cloud.swivl.com 

❕ (Please note: Live Chat is not available on mobile devices.)

 

Screenshot 2025-05-12 at 22.30.30.png

 

  • Call us at 1-888-837-6209, option 3

 

 

Sales

To talk to your Account Manager and get help with renewals, software license purchases, or buying new hardware and accessories:

 

Swivl Online Store

To purchase accessories using a credit card, visit our Swivl Store

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