Robot and Capture apps FAQ

Live Streaming - Traditional Audio Setup

*see all possible setup options for your live streaming here

 

During Traditional Setup, you will hear remote student voices through earbuds attached to the  Primary Marker.  Sound will come through the right earbud only.
You will not be able to hear remote student audio through tablet speakers. 

 

For your convenience, we created a printable  Step by Step Audio Setup Guide to help you with the right setup and steps - print the pages you need!

Swivl_Logo.png

We recommend that your students follow best practices for audio participation during the live stream which are described in this FAQ article. Following these guidelines will increase the clarity and volume of remote students' audio during a live stream. 

 

 

 

Compatibility

All Swivl-compatible iOS devices can be used to live stream with Zoom or MS Teams in Traditional setup.

apple_icon.png Zoom_icon.jpg MS_Teams_icon.jpg

 

iOS + Zoom or MS Teams

Equipment

computer_swivl_robot.png Swivl Robot and iOS device

 

earphones.jpg

earbuds with microphone 

 

 

Instructions for Traditional setup

First Time Setup: Install Swivl Capture app and a live streaming platform you are using on your mobile device. 

Use Traditional setup for live-streaming with Zoom and MS Teams. If you want to use a different live-streaming app, see  Integrated Audio Setup

app_store.jpg Teams_by_Swivl.jpg Zoom_icon.jpg MS_Teams_icon.jpg

Make sure your Robot firmware is up to date. Your app should notify you if you need a firmware update. Select "Update" to accept the firmware update. You can always check your firmware version in your Swivl Capture app settings. Refer to the instructions here to update your firmware manually.

 

1. Connect your mobile device to your Robot.

CX_connected_via_cord.jpg

2. When prompted, click "ok" to allow robot access. Open Swivl Capture app.

Allow_to_communicate_-_iPad.jpg

3. Turn on your marker(s). 

Primary_marker.png

4. Plug your earphones into the 3.5mm headphone jack on the Primary Marker. The Primary Marker is the teacher's marker. Wear only the right earbud so you can hear remote students.

(Tip: You can adjust the volume of the earphones by using the Primary Marker's "up" and "down" directional arrows. More marker features here.)

earbuds_and_marker.JPG

 

5. In the Swivl Capture app home screen, tap the Zoom or MS Teams in the Stream section. Only Zoom and MS Teams will work in the Traditional Audio Setup. Swivl will remember what you selected the last time and default to that option the next time you open the app.

Traditional_setup_-_iPAd.jpg  

 

6.  Swivl will open the Zoom or MS Teams app. Start or join a meeting. 

If using Zoom: Select "Call Over the Internet".

call_over_Internet_-_iPad.jpg

 

If using MS Teams: Tap the camera and microphone icon to enable audio and video.

MS_Teams_-_traditional_setup_-_iPad.jpg

Volume Control: Adjust the speaker volume to max. Next, click on the directional arrow “up” on the Primary Marker until you have achieved maximum volume.

You can record Zoom meetings in the Zoom interface. If you have a Zoom account with cloud storage and you have a Reflectivity account, you can set up your recordings to auto-upload to  Reflectivity (Teams) web-platform. See more details in the Zoom Integration article.

You may be able to record MS Teams meetings through your MS Teams account.

Audio will only come through the right earbud. You will not be able to hear audio through device's speakers.

 

Compatibility

Zoom, MS Teams, and Google Meet can be used in Traditional Setup with Samsung Tab S5e, Samsung S6, or Samsung Tab S7.

Android_logo.png Zoom_icon.jpg MS_Teams_icon.jpg google-meet-logo.png

 

Android + Zoom/Microsoft Teams/Google Meet

 

 

Equipment

This setup requires the following:

Traditional_setup_with_Android.jpeg

Swivl Robot and Android tablet

 

Earphones.jpeg

Earphones with mic

 

Instructions for Traditional setup

First Time Setup: Install the Swivl Capture app, along with your selected live stream app. 

Use Traditional setup for live-streaming with Zoom and MS Teams. If you want to use a different live-streaming app, see  Integrated Audio Setup

Teams_by_Swivl.jpg Zoom_icon.jpg MS_Teams_icon.jpg google-meet-logo.png

 

Make sure your Robot firmware is up to date. Your app should notify you if you need a firmware update. Select "Update" to accept the firmware update. You can always check your firmware version in your Swivl Capture app settings. Refer to the instructions here to update your firmware manually.

 

 

Live Stream Setup Steps

1. Connect your Android device to your Swivl Robot and turn on the Robot.

Android_connected.jpeg

 

2. When prompted, click "ok" to allow Robot access.

Access_prompt.png

3. Open the Swivl Capture app and turn on your Marker(s). 

Robot_tab.png

4. Plug your earphones into the 3.5mm headphone jack on the Primary Marker. The Primary Marker is the teacher's Marker. Wear only the right earbud so you can hear remote students. (Tip: You can adjust the volume of the earphones by using the Primary Marker's "up" and "down" directional arrows. More Marker features here).

Marker_connected_with_earbuds.jpeg

 

5. In the Swivl Capture app home screen and select either Zoom, Google Meet, or Microsoft Teams. Swivl will remember what you selected the last time and default to that option the next time you open the app.

Earbuds_connected.png

 

6. Once you are logged into your live stream app, start a new meeting

Enable the audio with the following steps:

Zoom - When prompted to join audio, tap "Wifi", after tap the mic icon and camera icon to enable audio and video.

  • Zoom can only be used in the Traditional Setup with Samsung Tab S5e or Samsung Tab S6.

Zoom.png

MS Teams - Tap the mic icon and camera icon to enable audio and video.

MS_Teams.jpeg

Google Meet - Tap the mic icon to enable audio.

Google_Meet.jpeg

You have achieved Traditional Setup using the Swivl Robot and mobile device. The teacher can hear remote students through a headset (earbuds+microphone) connected to the Primary Marker.

Audio will only come through the right earbud. You will not be able to hear audio through device's speakers.

See general information about Swivl Live support in Swivl Audio Setup for Live Streaming 

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