IT Management and Security

Product Updates

Click here to Opt-In to Firmware Update Emails.

Follow these instructions for updating your Swivl Robot, Marker(s), Swivl Link and Apps.

 

Current versions:

Teams iOS App 9.7.0
Teams Android App 9.7.0
Teams Screencast app

2.0.0

 

CX base / marker FW

 

12.02.07

CX marker FW 8.13

 

C Series base / marker FW

 

10.04.09

C Series marker FW 7.57

 

Swivl Link FW

01.01.17

 

 

Teams by Swivl web release v 10.7.0 / April 11, 2022

  • Profile Pictures
    • Upload a profile picture for more personalized collaboration in our platform
  • Account Type Changes
    • Pro Team Members are now: Team Members
      • No changes to feature access
    • Standard Team Member are now: Team Members

      • Same feature access as Pro Team Member
    • Individual Pro users are now: Team Owners

      • Your account has been upgraded to Team

    • Individual Standard users are now: Free 
      • No changes to feature access

Teams by Swivl iOS release v 9.7.0 / April 11, 2022

  • Profile Pictures
    • Displays your web-uploaded profile picture for more personalized collaboration in the platform (uploader coming soon to iOS)
  • Add ability to sign out of all user sessions from mobile
  • Miscellaneous bug fixes and improvements

Teams by Swivl Android release v 9.7.0 / April 11, 2022

  • Profile Pictures
    • Displays your web-uploaded profile picture for more personalized collaboration in the platform (uploader coming soon to iOS)
  • Add ability to sign out of all user sessions from mobile
  • Added notification when a secondary device is disconnected from a multi-camera recording
  • Miscellaneous bug fixes and improvements

Teams by Swivl web release v 10.6.0 / January 20, 2022

  • Team Administrator Settings
    • Set a default viewing mode for users to upload their videos (Sessions or Feedback modes)
    • Require a video title or video tag prior to users uploading their videos
    • Allow users to create their own video tags for use by themselves or other team members
    • Changed "Session Logs" menu name to "Robot Logs" 
    • Updated informational text across the Team Admin portal
  • Video Management
    • *Provided a Team Admin has enabled it, users of Team accounts can create their own video tags for use by themselves or other team members (manage in your Profile>Settings)
  •  Sessions
    • Improved navigation, click on each step to navigate
    • Updated Feedback step text

Teams by Swivl iOS release v 9.6.0 / January 21, 2022

  • Video Editing and Management
    • Change the thumbnail and trim the video from 'add info' screen
    • *Provided a Team Admin has enabled it on the web, users of Team accounts can create their own video tags for use by themselves or other team members (manage them on the web: Profile>Settings)
  • Tips and Advice
    • Updated with new tips with information on Sessions

Teams by Swivl Android release v 9.6.0 / January 27, 2022

  • Video Editing and Management
    • Change the thumbnail and trim the video from 'add info' screen
    • *Provided a Team Admin has enabled it on the web, users of Team accounts can create their own video tags for use by themselves or other team members (manage them on the web: Profile>Settings)
  • Tips and Advice
    • Updated with new tips with information on Sessions
  • Fixes
    • Layout overlapping issues
    • Max record counter on capture screen set to 0h0m when storage is too low to record
    • Manual color selection of a SM resolved to show actual color chosen
    • Miscellaneous bug fixes and improvements

Teams Android release v9.5.0 / December 13, 2021

  • includes CX base and CX marker FW updates: Battery saving feature for Primary Markers which is automatically enabled during Live Streaming. Manage this new setting in the Marker menu of the Teams app.
  • Check Network option now available 
  • it's possible to pin most frequently used Groups
  • you can adjust marker sensitivity in both Live Streaming and Classroom Audio (recording) modes 
  • all videos by default are recorded in SD to save your local storage
  • bug fixes and minor improvements

 

Teams iOS release v9.5.0 / December 13, 2021

  • includes CX base and CX marker FW updates: Battery saving feature for Primary Markers which is automatically enabled during Live Streaming. Manage this new setting in the Marker menu of the Teams app.
  • it's possible to pin most frequently used Groups
  • bug fixes and minor improvements

 

Swivl Teams release v10.5.0 / December 9, 2021

  • Team Owner can now:
    • change Team's name in Team Admin space
    • enjoy a simplified flow to invite Pro Admin into the Team
    • reassign Team ownership to any Pro Admin
  • Videos management:
    • for cloned project you can now see who was originally the author: if a Pro user sent a copy of the video for someone to be able to edit it, the original Author namer will show up next to the Video Owner
    • Videos in User space and Team Admin space can now be filtered by Standards
    • User can now add his/her own tags to videos
    • Now it's easier to do bulk actions: you can select videos on different actions if you want to delete up to 12 videos
  • Pin your favorite Groups:
    • you can manually pin your most frequently used Groups and the system will suggest up to 4 favorite groups for you based on your use and you can adjust this
  • Other improvements:
    • new Upload video pop up
    • more transparent and user-friendly emails
    • Screencast app reliability improvements

 

Swivl Teams web release v10.4.3 / November 8, 2021

  • improved the title of the page in browser window
  • added ability to change project’s thumbnail from a mobile app and it will be refled on the web (not visa versa)
  • password confirmation is now required during the first OAuth login to the existing Teams account
  • possible to add hyperlink in session chat & summary

 

Swivl Teams release v10.4.0 / October 19, 2021

  • :speech_balloon: Session Chat: Chat about logistics, action items, next steps - a running conversation for the Session itself
  • :dark_sunglasses: View Only Mode: our newest mode is most similar to what weblink sharing access looks like today for non-signed in users of Teams (or those without accounts, e.g. students, parents)
  • :handshake: Direct Sharing Improvements:
    • search bar improvements in web
    • Pin your 'favorite' team members in web/mobile for quicker sharing
    • Unshare a project from a specific user or entity (group)
  • :link: Weblink Sharing Improvements:
    • default viewing increased to 1080P
  • General improvements and UX changes:
    • Four sidebar menu options: Recent Activities, Library, Feed, Groups
    • Folders are moving back inside Library (tabbed view inside Library)
    • Record/Upload buttons moving back inside Library
    • Headers and Titles moving to the center top of each page
    • Project Mode filtering
    • Recommendations about desired vs. undesired Sharing options depending on the selected Viewing Mode

 

Teams Android release v9.3.0 / September 17, 2021

  • Setting the intention after the recording
  • Small improvements

Teams iOS release v9.3.0 / September 16, 2021

  • Setting the intention after the recording

  • Small improvements

 

Swivl Teams release v10.3.0 / September 16, 2021

  • Sessions for better feedback: set intention, provide feedback, summarize your learnings
  • Viewing modes to allow access to Feedback (traditional project viewing) or Sessions mode
  • Duplicate a project to your own Library
  • Add links (and describe their purpose!) to your video project information
  • Set intention from Mobile
  • Show timestamp on project when the video was actually recorded (not uploaded)
  • Allow users to control more types of email notifications (account, comment, and video management related emails)

Swivl Teams release v10.2.0 / August 17, 2021

  • Simplification of adding members into the Team - now they are automatically added
  • Simplification of renewals and adding Pro seats - you no longer need to enter Pro Codes
  • Slides Retirement FAQs - August 2021
  • Improved security for weblink sharing - now commenting is not available for weblinks

 

Swivl CX FW 12.02.05 / July 12, 2021

  • Fixed bug with updating the markers 

 

Teams Android release v9.1.0 / July 7, 2021

  • Pause/Resume is now available for Recording with Teams app.
  • Icon Logo and App Name change related updates from "Swivl" to "Teams by Swivl"
  • Icon Logo and App Name change related updates from "Swivl" to "Teams by Swivl"
  • Home Screen, Robot block on Home Screen, About screen and tabs in Settings
  • Tracking related features renamed to Tracking and Auto-Tilt during Tracking
  • Now you can leave Start & Bulb bookmarks using the marker during the recording. Star and Bulb icons now replace filled and unfilled flag bookmarks to match the web experience
  • You can use Direct Share feature to Team Members via list in the app
  • Edit video feature is now available after recording with further share option via direct, group or weblink 
  • Onboarding tips for Live Streaming and Recording with the Teams app
  • Battery level warnings
  • Notifications about FW updates

 

Swivl Teams release v10.1.1 / June 29, 2021

  • Improvements to Screen + Web / Web casting 
  • Information about supported browsers for Teams+ Web 
  • Bug fixes related to Webcasting 

 

Teams iOS release v9.1.0 / June 8, 2021

  • Now you can leave Start & Bulb bookmarks using the marker during the recording. Star and Bulb icons now replace filled and unfilled flag bookmarks to match the web experience
  • Сosmetic changes inside the Teams App (updated notifications/flashes/errors/onboarding screens/tips for recording and live streaming/color on screens and popups, )
  • customer role on Profile screen

 

Swivl CX FW 12.02.04 / May 6, 2021

  • Fixes a connectivity issue with Lenovo M10 model TB-X306F/X tablets
  • NEW: Audible speaker tone when Primary Marker engages volume controls for live streaming in Standalone or Integrated Setups

 

Teams iOS release v9.0.0 / May 3, 2021

  • Icon Logo and App Name change related updates from "Swivl" to "Teams by Swivl"
  • Find your Team Members in the App for Direct Sharing Flow
  • Tracking related features renamed to Tracking and Auto-Tilt during Tracking
  • Accept Team Invitation in the App

 

CX Swivl FW 12.02.03 / March 23, 2021

  • CX now supports charging of Android mobile devices without a PD Chip in Live Streaming Integrated Audio Mode - see more details in this article 
  • Fixes an Apple derived issue which prevented iOS 10 and 11 users from connecting to the Swivl robot

 

Swivl Android release v6.6.0 / March 5, 2021

  • Updated tiles on Capture Screen with more contextual instructions for each: Multi-Camera, Screencasting, and Live Streaming applications.
  • Support charging for mobile devices without a PD Chip (such as the Lenovo M10 FHD Plus) in Live Streaming and Integrated Mode. Must be enabled in: Settings >>> Advanced Settings >>> "Charge Device While Streaming" (toggle must be set to on)

 

Swivl iOS release v8.8.0 / March 5, 2021

  • Allows users to zoom-in on the capture screen prior to recording
  • Robot Status improvements: suggestion to switch Primary Marker with a Secondary Marker if the Primary Marker battery is low
  • Improved contextual instructions for Swivl Screencasting from the mobile app
  • Correction to video quality selection (SD, HD, FHD) prior to recording (only available on certain, newer iOS devices)

 

Swivl Cloud release v9.3.0 / March 4, 2021

  • Feedback Viewing Mode - the easiest way to leave comments while enjoying out new "theatre" viewing experience
  • Custom Project Thumbnail - Edit/Cut button is now changed to Edit Video to include the ability to apply selected Thumbnail that can be manually selected for your project
  • Moved Embed under the Sharing Menu 
  • Delete/Remove folder - now you can delete all videos in a folder and the folder itself or Dissolve the folder which contains no video projects 
  • Fixed overlapping timestamp issue for embed videos

 

Swivl iOS release v8.7.5 / February 16, 2021

  •  Fixed recording duration issue

 

Swivl iOS release v8.7.4 / January 15, 2021

  • Fixed Swivl robot charging indicator in the app

Swivl Cloud release / December 29, 2020

  • Playback improvements - 15sec rewind; 
  • Naming improvements - now Group's and labels' names can have 2 symbols; 
  • Team Admin space improvements - for Pending invites now invitations can be resent or cancelled in bulk; battery health dashboard.

 

Swivl iOS release v8.7.3 / December 29, 2020

  • Onboarding improvements and multiple tips (live streaming, recording, tracking, battery, connection, marker management)
  • New About Swivl screen in iOS app
  • Swivl Firmware update improvements - robot restart automatically after successful update 
  • Swivl Link improvements - update flow and connection

 

Swivl iOS release v8.7.2 / November 30, 2020

Swivl iOS release v8.7.1 / November 23, 2020

  • Improving setup flow for Integrated setup with Google Meet - Google Meet button is only active if Swivl base is connected to a computer via USB cable or Swivl Link.
  • Fixing an issue related to Auto Max Gain

Swivl FW 10.04.09 / November, 23, 2020

  • Boost cable support for charging mobile devices while using Swivl
  • Manual tracking fix during live streaming mode
  • Increased timeout from 5 to 10 seconds when robot detects if the connected USB-C device is iOS or Android

Swivl Cloud release / November 18, 2020

Swivl Android release v6.5.0 / November 18, 2020

 

Swivl iOS release v8.7.0 / November 18, 2020

  • New Home screen where Live Streaming and Recording with Swivl app have individual starting points  🎉
  • One tap to launch Zoom directly from the new Home screen. The app remembers the live streaming app you are using and shows it every next time as pre-selected option
  • Auto-On maximize Marker sensitivity in Streaming modenow all the secondary markers are set to maximum by default in Live Streaming mode. Primary marker sensitivity is normal 
  • Auto upload ON, Space Saver OFF by default
  • New Settings section
  • New Stream and Record defaults
  • CX robot support

Swivl iOS release v8.6.2 / October 27, 2020

  • fixed crash on an attempt to open the latest version Zoom app via Swivl app

Swivl Cloud release v9.0.1 / October 22, 2020

Swivl Cloud release v9.0.0 / October 17, 2020

Swivl Cloud release v8.10.1 / October 06, 2020

Swivl iOS release v8.6.1 / October 02

  • minor UI and UX improvements 

 

Swivl FW 10.04.08

• Connection improvements for Android devices: now you can tap "Always connect"
• The Marker Handoff feature is not available if speakers are connected to the Swivl base

 

Swivl Cloud release v8.10.0 / September 22, 2020

 

Swivl iOS release v8.6.0 / September 21

Swivl Android release v6.4.1 / September 09, 2020

  • Live Stream button on the Capture now showing all live streaming apps 
  • Sensitivity for all markers can now be increased during live streaming on the Robot tab
  • Distance Audio mode is now renamed to Live Streaming mode in the Swivl app Settings

 

Swivl iOS release v8.5.1 / September 07, 2020

  • Sensitivity for all markers can now be increased during live streaming on the Robot tab and on the Capture Screen

 

August 14, 2020

Swivl Android App v 6.3.1  released 🎉

* Onboarding screens added

* Swivl Link support added

 

August 14, 2020

Swivl iOS App v 8.5  released 🎉

* Sign in with Apple added

* “Hybrid learning” settings block added

* now you can dim Capture screen during Recording with your iOS Swivl app

* Swivl Link support added

Import from camera roll feature 

Auto-exposure setting is turned ON by default

* Projects removed from cloud.swivl.com no longer show up in the iOS app

* Six markers can now be connected

 

August 12, 2020

Swivl Cloud v8.9.2  released 🎉

July 6, 2020

Swivl Cloud v 8.9.0 released 🎉

  • The owner of the project can make the video private (that is ‘unshare’ the video) which was previously shared with others;
  • If an individual standard user previously shared the project but it has not been played for more than a year, the project will be archived;
  • Search  is available in Codes page in Team Admin space;
  • New filters & sorting options for projects are available on Team Admin Space;

 

July 2, 2020

Swivl Android App v 6.3.2  released 🎉

Switch between Classroom and Distance audio modes has been improved

June 5, 2020

Swivl Cloud v 8.8.0  released 🎉

Current versions:

FW 10.03.37, Swivl iOS App 8.4.2, Swivl Android App 6.3.1

 

May 26, 2020

Swivl Firmware v 10.07.37  released 🎉

Swivl Android App v 6.3.1  released 🎉

  • New audio configuration. Now it allows connecting your Swivl robot to your classroom audio system while running a Live Streamed Session with Swivl. Integrated  Audio is expected to work automatically if everything is properly connected - with current iOS and Android apps

Current versions:

FW 10.03.37, Swivl Android App 6.3.1, Swivl iOS App 8.4.1.

 

May 18, 2020

Swivl Android App v 6.3.0  released 🎉

  • SSO Sign In
  • robot related settings are now moved to a new Robot side menu tab
  • connection status for the base and markers illustration added on Robot tab
  • recording stops due to extremely low battery level of the connected mobile device (<=5%)
  • cannot start recording if mobile device battery is extremely low (<=5%)

Current versions:

FW 10.03.23 for iOS and FW 10.03.36 for Android, Swivl iOS App 8.4.1.

 

May 13th, 2020

Swivl Cloud v 8.7.5  released 🎉

  • It is possible to block comments for shared videos.
  • Archived projects can be restored in a batch.
  • Webrecording issues are fixed.

Current versions:

FW 10.03.23 for iOS and FW 10.03.35 for Android, Swivl iOS App 8.4.1, Swivl Android App 6.2.

 

April 30th, 2020

  Swivl Cloud v 8.7.4  released 🎉

  • old not used projects are now archived and can be pulled back from storage upon request
  • audio option in web-recording has been renamed from "Screen capture" to "System audio"
  • minor fixes and improvements

Current versions:

FW 10.03.23 for iOS and FW 10.03.35 for Android, Swivl iOS App 8.4.1, Swivl Android App 6.2.

  

April 10th, 2020

  Swivl Cloud v 8.7.3  released 🎉

  • Transcription for video projects can now be enabled. Feature is available for Pro users. Transcription needs to be enabled for each project individually  

Current versions:

FW 10.03.23 for iOS and FW 10.03.35 for Android, Swivl iOS App 8.4.1, Swivl Android App 6.2.

  

March 5th, 2020

Swivl iOS App v 8.4  released 🎉

  • New onboarding. New users are displayed big and detailed slides showing how to connect the robot and primary marker  "Camera session was interrupted" error was displayed before and after recording in case of interruptions or other conflicts. Now the app can manage this unnoticeably for the user.
  • Tilt correction is now displayed on Robot tab. Check out  our experimental feature using face detection to fine tune the tilt angle
  • Marker Record Button setting is now moved to Robot tab. You can use your marker to stop or pause recording. 

  • Marker center button setting is now moved to Robot tab. You can make the big center button on the marker pause/resume tracking or make one full 360* circle recording with duration from 20 to 120 seconds
  • New Audio indicator button on Edit and Playback screen
  • Switching slides improvements 
  • Robot connection icon on Capture screen has red lining is not connected and green lining if connected 
  • On Capture screen the pop=ups are closed if you  tap outside 
  • Recording: "Camera session was interrupted" should no longer be displayed. It was previously displayed after background, during interruption, after deleting video.

  • Camera access denied / Microphone access denied are now displayed instead of Interrupted message if permission was denied for camera/microphone
  • Fixed crash if device was running low memory
  • Fixed crash on playback and switching between video slides in Library
  • Fixed connection issue after recording a project 1 second duration or shorter and disconnecting/reconnecting the cable 
  • Max recording time is red if < 30 min

  • Minor UI improvements on Capture screen and Sharing flow

Current versions:

FW 10.03.23 for iOS and FW 10.03.35 for Android, Swivl Android App 6.2.

 

March 16th, 2020

Swivl Cloud v 8.7  released

  • bookmark on Project page in web player
  • upgrade is simplified now at https://cloud.swivl.com/upgrade
  • multi year upgrades are simplified 
  • added filters for searching projects in Group by project type and by date
  • Team Admin now can see information about all activated codes in Team Admin Space
  • cloned projects are automatically marked "Clone" in the title, e.g. Clone - Multi-Camera-77 
  • video thumbnails are added to emails related to video
  • website responsiveness improved

Current versions:

FW 10.03.23 for iOS and FW 10.03.35 for Android, Swivl iOS App 8.3, Swivl Android App 6.2.

 

January 16th, 2020

  Swivl Cloud v 8.6  released

  • Webrecording option is available for all users
  • Lists are no longer available
  • Additional AWS storage location for Swivl Teams in EU - Frankfurt, Germany is now available
  • Numerous UI and performance improvements 

Current versions:

FW 10.03.23 for iOS and FW 10.03.35 for Android, Swivl iOS App 8.3, Swivl Android App 6.2.

 

January 12th, 2020

Swivl iOS App v 8.3  released 🎉

  • Recording bug fixed. Sometimes "Camera session was interrupted" error was displayed before and after recording in case of interruptions or other conflicts. Now the app can manage this unnoticeably for the user.
  • Recording stability improvements. Now instead of “Cannot start recording” error the user is informed if another app is using audio and they need to close it and then start recording with Swivl.
  • Preview screen redesign. Now it's more convenient, check it out!
  • "Check Network" option. It is now available for not signed in users.
  • IU and uploading improvements

Current versions:

FW 10.03.23 for iOS and FW 10.03.35 for Android, Swivl Android App 6.2.

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