📖 Customize Section in the Admin Portal

As an Admin in MirrorTalk, you can manage team members, licenses, and settings from the Admin Portal. This article provides a visual and step-by-step guide to help you understand each section of the portal.

Accessing the Admin Portal

1. Click the Switch to Admin button on the left sidebar.
2. You’ll be redirected to the Admin view, where you can manage users and organization settings.
   
   

Dashboard Overview

The Dashboard is the default landing page for Admins. It provides a snapshot of your organization:

1. Organization Details – Includes name, license expiration, and data storage region.
2. User Activity – Displays current learner and educator user engagement.
3. License Distribution – Shows how many seats are used for each role type.

Adding Users via CSV

1. Click the + icon under the Members bar.
2. Download and complete the provided CSV template.
3. Include required fields such as email, name, etc.
4. Upload the CSV file to populate your member list.

New members will appear in the User Management section once uploaded.

Managing User Roles

• Change user subscription level (e.g., upgrade to MirrorTalk Pro or M2).
• Lock user accounts to retain their content while disabling access.

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Customize

In the Customize section, you can tailor the experience of MirrorTalk for your organization:

The Customize tab allows Admins to upload documents and set configurations that guide feedback and evaluation within the platform.

• Frameworks and Standards – Educator: Upload a document that defines how educator's comments and feedback are structured.
• Frameworks and Standards – Learners: Upload a document that outlines the basis for learners' feedback.
• Curriculum: Upload curriculum materials used as reference in educator-learner interactions.
• Screen Time Manager: (Coming soon) Set weekly screen time targets by grade level.

To upload a document/text, click the + icon in each corresponding section. 

How Uploaded Documents Influence Your Organization’s Work 

M2 and MirrorTalk are designed to flexibly align with your organization’s teaching and learning goals. That’s why administrators can upload key documents, including instructional frameworks, learning frameworks, standards documents, and curriculum guides directly into the Admin Portal. These documents then shape the work your organization does in M2 and MirrorTalk. 

What Documents Can Be Uploaded?

In the Admin Portal, educators can upload:

• Teaching Frameworks (e.g., Danielson, Marzano, or custom frameworks)
  
  
• Student Learning Frameworks (e.g., Portrait of a Graduate or other student outcome models)
  
  
• Curriculum Guides or Standards (subject- or grade-specific curriculum maps and pacing guides)

How Are These Documents Used?

Once uploaded, we analyze these documents to extract relevant frameworks, standards, and curriculum goals. These are then applied to your organization’s use of M2 and MirrorTalk in the following ways:

1. Observation Tips (Live Feedback During M2 Sessions)

When educators are using M2 in class, they receive real-time observation tips that help them improve their practice. These tips are informed by the teaching frameworks, curricula, and standards uploaded by administrators, ensuring that feedback aligns with what matters most in your school or district.

2. Reflection Prompts (After M2 Sessions)

When a teacher reflects after an M2 session, the prompts they see are tailored to connect with the uploaded curriculum, standards, and frameworks. This helps educators reflect in ways that directly support the instructional goals you are working towards.

3. Feedback on Reflections

When educators complete reflections, they receive AI-generated feedback. This feedback also takes into account the uploaded teaching frameworks, learning goals, and curriculum standards, completing the loop in a way that aligns with your priorities.