To use Swivl Link successfully, please make sure to update its firmware:
1. Get the latest Teams iOS or Android App. You can always check the latest versions here: Product Updates.
2. Connect a mobile device to the robot, turn the robot on:
3 Open app Settings and make sure that Base Port Configuration is 'Automatic' or 'To Link':
4. Connect Swivl Link to the back of the robot:
5. You will see the update notification and it will start automatically:
Check the latest version of Swivl Link here.