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Customer Success Team

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Latest activity by Customer Success Team
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    Customer Success Team created an article,

    Inventory Management FAQs

    So, you bought a bunch of Swivl robots...now what? TIME TO GET ORGANIZED.    1. Unbox the kit and become familiar with the components.  2. Label each component of the kit, right down to every cord...

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    Customer Success Team created an article,

    Why are user labels necessary?

    There are many reasons a team owner should use user labels, chiefly among them: to save time and increase efficiency in your team management.  Select team members of a particular User Label in orde...

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    Customer Success Team created an article,

    Positive Recording Environment Advice

    Part I: Strategies admins can employ when starting a video program Consult our infographic if you're struggling with creating a positive environment around the use of video in your school or organi...

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    Customer Success Team created an article,

    Accepting Your Team Invitation

    This article applies to anyone who has been invited into a Team by theirTeam Owner or another Team Administrator on the Team account. Once an Administrator has sent you a Swivl Teams Invitation, yo...

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    Customer Success Team created an article,

    Webinars sharing Educators' Insights and Best Practices

    Swivl hosts a few webinars every year highlighting some of the biggest topics in education. In these webinars, our Customer Success team invites professionals in the field to talk about their area ...

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    Customer Success Team created an article,

    Unboxing C-Series Kit

    Components of a Swivl C3 or C5 kit: Swivl C Series Robot Primary Marker, docked in the robot base Lightning to Micro USB cable for iOS devices Micro USB to Micro USB cable for older Android devic...

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    Customer Success Team created an article,

    Creating and Managing Groups

     Available for: Pro, Admin, Owner  Groups are private sharing folders among any number of individuals. Pro users can share videos to the group, Standard users can view and comment on those videos. ...

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    Customer Success Team created an article,

    Team Members and Adding New Members

    Available for: Admin, Owner The Team members table is interactive! Click on each user to learn more about them. Add a new Team member In the Team members tab, click the green Add New Member butto...

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    Customer Success Team created an article,

    Using Rubrics

    This article applies to anyone who is part of a Team whose Team Administrator has already setup Rubrics for commenting. If you are a Team Administrator, learn how to setup Rubrics here.   Available...

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    Customer Success Team created an article,

    Creating Rubrics

    Available for: Admin, Owner Rubrics* may be applied to time-stamped comments so your team members can add context to their comments with elements or standards from your organization's rubric or fee...