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Customer Success Team

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Latest activity by Customer Success Team
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    Customer Success Team created an article,

    Broadcast Teacher Audio while Recording

    If you need to amplify your teacher's audio while recording with Swivl, you can do so using either one of Swivl's amplified audio setups.  USB Speakers Integrated Setup   USB Speakers   +  Amplify...

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    Customer Success Team created an article,

    Live Streaming Audio Setup: Standalone Setup

    The Standalone Setup will work for the following setups: (It will not work for other configurations!) Click here for iOS + Zoom       Click here for Android + Microsoft Teams/Google Meet    The St...

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    Customer Success Team created an article,

    Live Streaming Audio Setup: Integrated Setup

    The Swivl Integrated Setup will work for all configurations of devices (both iOS and Android) and streaming service (e.g. Zoom, MS Teams, Google Meet)   Equipment To set up your integrated audio se...

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    Customer Success Team created an article,

    Why does my PC not recognize my Swivl as a microphone option?

    For Integrated Audio Setup The PC should automatically recognize the Swivl after performing a firmware update, but if not, you may need to manually make a change in the Settings menu of the Swivl A...

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    Customer Success Team created an article,

    Live Streaming Audio Setup: Traditional Setup

    The Swivl Traditional Setup will work for the following setups: (It will not work for other configurations!) iOS + Zoom       Android + Microsoft Teams/Google Meet   Traditional Setup The traditio...

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    Customer Success Team created an article,

    Lecture Hall Best Practices

    Click on the corresponding links for more information about using Swivl for Hybrid Learning or live streaming.   Setting up your Swivl   Setting up your Swivl with Multi-Camera   Demonstration of...

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    Customer Success Team created an article,

    Inventory Management FAQs

    So, you bought a bunch of Swivl robots...now what? TIME TO GET ORGANIZED.    1. Unbox the kit and become familiar with the components.  2. Label each component of the kit, right down to every cord...

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    Customer Success Team created an article,

    Why are user labels necessary?

    There are many reasons a team owner should use user labels, chiefly among them: to save time and increase efficiency in your team management.  Select team members of a particular User Label in orde...

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    Customer Success Team created an article,

    Positive Recording Environment Advice

    Part I: Strategies admins can employ when starting a video program Consult our infographic if you're struggling with creating a positive environment around the use of video in your school or organi...

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    Customer Success Team created an article,

    Accepting Your Team Invitation

    This article applies to anyone who has been invited into a Team by theirTeam Owner or another Team Administrator on the Team account. Once an Administrator has sent you a Swivl Teams Invitation, yo...