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Customer Success Team

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Activity overview

Latest activity by Customer Success Team
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    Customer Success Team created an article,

    Hybrid Lecture Hall Best Practices

    Click on the corresponding links for more information about using Swivl for Hybrid Learning or live streaming.   These setup and advice videos have been graciously provided by Chris Eck of Clemson ...

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    Customer Success Team created an article,

    Positive Recording Environment Advice

    Part I: Strategies admins can employ when starting a video program Consult our infographic if you're struggling with creating a positive environment around the use of video in your school or organi...

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    Customer Success Team created an article,

    Webinars sharing Educators' Insights and Best Practices

    Swivl hosts a few webinars every year highlighting some of the biggest topics in education. In these webinars, our Customer Success team invites professionals in the field to talk about their area ...

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    Customer Success Team created an article,

    Unboxing C-Series Kit

    Components of a Swivl C3 or C5 kit: Swivl C Series Robot Primary Marker, docked in the robot base Lightning to Micro USB cable for iOS devices Micro USB to Micro USB cable for older Android devic...

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    Customer Success Team created an article,

    Changing Team Members' Account Type or Access to Team

    Available for: Admin, Owner   You have multiple options for removing Users from your Team and reclaiming Pro licenses for continuous use throughout your subscription. Any Team Owner or Admin may pe...

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    Customer Success Team created an article,

    What happens to my stuff when I am downgraded to Standard?

    Remain Calm: Nothing will happen to your videos! I am an Individual Pro User or a Pro member of a Swivl Team: The short answer to this question of what happens to your stuff when you are downgrade ...

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    Customer Success Team created an article,

    Data Ownership

    Does Swivl own my data? No. The owner of the account owns all the stored within the account. If you are logged into your account when recording, then only you have access to your data. You may only...

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    Customer Success Team created an article,

    Swivl Security Overview (2019)

    A message from our co-Founder: “We always welcome a conversation so we can explain what we do and why we do it. We are happy to review and sign additional security and privacy contracts as required...

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    Customer Success Team commented,

    Hi Dan! When you say you're using the screen capture ability are you referring to our Screen Recording option? 

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    Customer Success Team created an article,

    How do I increase my recording time?

    Available for: Standard, Pro, Admin, Owner Want to listen to this article instead? Check out our Swivl Tips Podcast on Max Recording Time. First thing's first: neither the Swivl App nor Swivl Teams...