Customer Success Team
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Activity overview
Latest activity by Customer Success Team-
Customer Success Team created an article,
Why are user labels necessary?
There are many reasons a team owner should use user labels, chiefly among them: to save time and increase efficiency in your team management. Select team members of a particular User Label in orde...
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Customer Success Team created an article,
Positive Recording Environment Advice
Part I: Strategies admins can employ when starting a video program Consult our infographic if you're struggling with creating a positive environment around the use of video in your school or organi...
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Customer Success Team created an article,
Accepting Your Team Invitation
This article applies to anyone who has been invited into a Team by theirTeam Owner or another Team Administrator on the Team account. Once an Administrator has sent you a Swivl Teams Invitation, yo...
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Customer Success Team created an article,
Video View Statistics
Available for: Pro, Admin, Owner You can view a selected video's statistics such as the number of views per day, and the percentage your video is viewed. Navigate to the video you would like to...
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Customer Success Team created an article,
Webinars sharing Educators' Insights and Best Practices
Swivl hosts a few webinars every year highlighting some of the biggest topics in education. In these webinars, our Customer Success team invites professionals in the field to talk about their area ...
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Customer Success Team created an article,
Unboxing C-Series Kit
Components of a Swivl C3 or C5 kit: Swivl C Series Robot Primary Marker, docked in the robot base Lightning to Micro Usb cable for iOS devices Micro Usb to Micro Usb cable for older Android devic...
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Customer Success Team created an article,
Creating and Managing Groups
Available for: Pro, Admin, Owner Groups are private sharing folders among any number of individuals. Pro users can share videos to the group, Standard users can view and comment on those videos. ...
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Customer Success Team created an article,
Team Members and Adding New Members
Available for: Admin, Owner The Team members table is interactive! Click on each user to learn more about them. Add a new Team member In the Team members tab, click the green Add New Member butto...
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Customer Success Team created an article,
Using Rubrics
This article applies to anyone who is part of a Team whose Team Administrator has already setup Rubrics for commenting. If you are a Team Administrator, learn how to setup Rubrics here. Available...
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Customer Success Team created an article,
Creating Rubrics
Available for: Admin, Owner Rubrics* may be applied to time-stamped comments so your team members can add context to their comments with elements or standards from your organization's rubric or fee...