Avatar

Customer Success

  • Total activity 168
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 8
  • Subscriptions 65

Activity overview

Latest activity by Customer Success
  • Avatar

    Customer Success created an article,

    Managing Sharing Preferences

    Team Owners* may define Sharing Preferences for their Team Members and all other Team Administrators. This means you can effectively choose what will be shown as available sharing options in the Us...

  • Avatar

    Customer Success created an article,

    How to View and Analyze your Team Video Statistics Files*

    *requires Pro You can view a selected video's statistics such as the number of views per day, and the percentage your video is viewed.  Navigate to the video you would like to view the statistics ...

  • Avatar

    Customer Success created an article,

    Where Can I Find the Swivl Webinars?

    Swivl hosts a few webinars every year highlighting some of the biggest topics in education. In these webinars, our Customer Success team invites professionals in the field to talk about their area ...

  • Avatar

    Customer Success created an article,

    C-Series Robot Components

    Components of a Swivl C3 or C5 kit: Swivl C Series Robot Primary Marker, docked in the robot base Lightning to Micro Usb cable for iOS* devices Micro Usb to Micro Usb cable for older Android devi...

  • Avatar

    Customer Success created an article,

    Creating and Managing Groups

    Groups are private sharing folders among any number of individuals. Pro users can share videos to the group, Standard users can view and comment on those videos. Creating Groups 1. In the Groups ta...

  • Avatar

    Customer Success created an article,

    Setting up User Labels

    User Labels are optional but will help you identify and sort team members in your team table quickly and easily. They are only required if you plan to build in Rubrics for time-stamped commenting. ...

  • Avatar

    Customer Success created an article,

    Change Team Members' Account Type or Access to Team

    Change Team Members' Account Types Pro licenses are transferrable within your Team for the entire duration of your subscription. You may upgrade or downgrade users from Standard to Pro as many time...

  • Avatar

    Customer Success created an article,

    Setting up Security Preferences for your Team

    We recommend starting with Security if this is your first time setting up Swivl Teams. Go to the Team Setup, then Security section to define the security settings for yourself and your team.     *...

  • Avatar

    Customer Success created an article,

    Switching between the Administrator Portal and User Side

    Once you log into your Swivl Cloud account, you will automatically be directed into your Administrator Portal. 1. To access the user side of your account, click on your name and email in the upper...

  • Avatar

    Customer Success created an article,

    Team Members and Adding New Members

    The Team members table is interactive! Click on each user to learn more about them. Add a new Team member In the Team members tab, click the green Add New Member button Enter the email address(s)...