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Customer Success Team

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Latest activity by Customer Success Team
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    Customer Success Team created an article,

    Why are user labels necessary?

    There are many reasons a team owner should use user labels, chiefly among them: to save time and increase efficiency in your team management.  Select team members of a particular User Label in orde...

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    Customer Success Team created an article,

    Positive Recording Environment Advice

    Part I: Strategies admins can employ when starting a video program Consult our infographic if you're struggling with creating a positive environment around the use of video in your school or organi...

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    Customer Success Team created an article,

    Accepting Your Team Invitation

    This article applies to anyone who has been invited into a Team by theirTeam Owner or another Team Administrator on the Team account. Once an Administrator has sent you a Swivl Teams Invitation, yo...

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    Customer Success Team created an article,

    Video View Statistics

     Available for: Pro, Admin, Owner  You can view a selected video's statistics such as the number of views per day, and the percentage your video is viewed.  Navigate to the video you would like to...

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    Customer Success Team created an article,

    Webinars sharing Educators' Insights and Best Practices

    Swivl hosts a few webinars every year highlighting some of the biggest topics in education. In these webinars, our Customer Success team invites professionals in the field to talk about their area ...

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    Customer Success Team created an article,

    Unboxing C-Series Kit

    Components of a Swivl C3 or C5 kit: Swivl C Series Robot Primary Marker, docked in the robot base Lightning to Micro Usb cable for iOS devices Micro Usb to Micro Usb cable for older Android devic...

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    Customer Success Team created an article,

    Creating and Managing Groups

     Available for: Pro, Admin, Owner  Groups are private sharing folders among any number of individuals. Pro users can share videos to the group, Standard users can view and comment on those videos. ...

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    Customer Success Team created an article,

    Team Members and Adding New Members

    Available for: Admin, Owner The Team members table is interactive! Click on each user to learn more about them. Add a new Team member In the Team members tab, click the green Add New Member butto...

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    Customer Success Team created an article,

    Using Rubrics

    This article applies to anyone who is part of a Team whose Team Administrator has already setup Rubrics for commenting. If you are a Team Administrator, learn how to setup Rubrics here.   Available...

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    Customer Success Team created an article,

    Creating Rubrics

    Available for: Admin, Owner Rubrics* may be applied to time-stamped comments so your team members can add context to their comments with elements or standards from your organization's rubric or fee...