Swivl App requirements:
*Download the latest version of the Swivl app for iOS on the Apple store for your device. As of July 30, 2019, the latest version of the Swivl app for iOS is: 8.1.1.
iOS Software Requirements:
Minimum version: iOS 10.0+ lightning or Type C connector devices only
iOS 13 causes certain compatibility issues we are currently working on. Secondary marker tracks will be merged into a single track until these issues can be resolved. For the best Swivl experience avoid updating to iOS 13 if possible so far.
- iPhone: 5 and newer;
- IPad Pro: IPad Pro (2015, 1st gen) and newer;
- IPad Air: IPad Air (2013) and newer;
- iPad: iPad 4;
- iPad Mini: Mini 2 and newer;
- iPod: 6th gen and newer.
Cable requirement:Use the white lightning cable provided in your C Series kit to connect to your Swivl robot:
iPad Pro 2018 and Newer
Please note that Swivl is compatible with the newer model of iPad Pro. The minimum compatible Swivl firmware version for iPad Pro is 10.03.21 or higher. If your Swivl base currently has an older firmware version than this, you will need to update to 10.03.21 using an older iOS compatible from the choices listed above. Please contact our support team so we can assist you with your firmware update if you're unsure how to complete this process. We also produced this quick podcast on this process if you would prefer to get going on your own!
To connect your iPad Pro to the Swivl robot use the Micro-USB cable (shown on the left below) provided in your C Series kit with a Type C adapter. A compatible Type C adapter (shown on the right below) is currently available for purchase on www.swivl.com/store.