Swivl App requirements:
*Download the latest version of the Swivl app for iOS on the Apple store for your device. Currently, the most up-to-date version of the Swivl app for iOS is: 7.6.0*
iOS Software Requirements:
Minimum version: iOS 9+ lightning connector devices only
- iPhone: X, 8, 8 Plus, 7, 7 Plus, 6s Plus, 6 Plus, 6s, 6
- iPad: *Pro, Air 2, Air, mini 4, mini 3, mini 2
- iPod: Touch 6th and 5th Gen; lightning connector devices only
Cable requirement:Use the white lightning cable provided in your C Series kit to connect to your Swivl robot:
iPad Pro 2018 and Newer
Minimum compatible Swivl firmware version for iPad Pro is 10.03.21 or higher. If your Swivl base currently has an older firmware version you will need to update it using one an older iOS compatible listed above. Please contact our support team so we can assist you with your firmware update while we resolve this issue with our software team.
To connect your iPad Pro to the Swivl robot use the Micro-USB cable (shown on the left below) provided in your C Series kit with a Type C adapter. A compatible Type C adapter (shown on the right below) is currently available for purchase on www.swivl.com/store.