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Alla

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Latest activity by Alla
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    Alla created an article,

    Can I save my video to a mobile device?

    iOS devices:  Yes, you can save your Swivl recorded project to your Camera roll IF it has not yet been uploaded to Swivl Teams. Such a project has a red icon next to it. Projects already uploaded ...

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    Alla created an article,

    Why I can't enter my Pro Code?

    If you purchased a Pro Code and have difficulties activating it at cloud.swivl.com/upgrade to do the following: 1. Click Create a Team at the top of the  cloud.swivl.com/upgrade  page 2. Now when ...

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    Alla created an article,

    SWIVL Training and Support webinars

    Whether you’re new to Swivl or an advanced user, we’ll help you start Swivling and be successful this Fall! Join our SWIVL Training and Support webinars:Each Tuesday you will learn from our team of...

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    Alla created an article,

    Product Updates (2020 - 2021)

    Current versions: Swivl iOS App 9.1.0 Swivl Android App 6.6.0 C Series base / marker FW 10.04.09 C Series marker FW 7.57 CX base / marker FW 12.02.04 CX marker FW 8.11 Swivl Link FW ...

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    Alla created an article,

    How do I merge two Swivl accounts?

    There is no direct option to combine separate Swivl accounts. However if you would like to move content from one of your accounts to another you can use one of the following options:   Standard ...

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    Alla created an article,

    Can I use Apple TV when recording with Teams app?

    No, unfortunately Apple TV is not supported. However you can use Screen Mirroring for iOS devices. If you are using slides we recommend Swivl Screencasting for your best presentations.   

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    Alla created an article,

    Why is a sharing option not available to me?

    If you are a Team member, you need to contact your Team Admin as Sharing options are customized for each Team individually by its Team Admins. In the screenshot below you can see that Cloning and E...

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    Alla created an article,

    I Can't find the Export to YouTube button

    We’re doubling down on our commitment to privacy because we believe student and educator’s content does not belong to social networks, especially those that mine your personal data for ad revenue a...

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    Alla created an article,

    Playback of Multi-Marker projects with Dual- and Multi-Camera

    There are some differences between audio capturing and playback for Dual and Multi-Camera projects. If you record a Dual-Сamera video: The Audio is being captured only from the Markers, the audio ...

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    Alla created an article,

    C Series and CX: Why does my robot get "stuck" on a wall or whiteboard?

    If you notice that Swivl Robot gets "stuck" facing a wall or whiteboard:  1. Remember, Swivl's Primary Marker is being tracked by maintaining a line of sight with the infrared technology located on...