Recording

Uploading a Video to Teams Web

 Available for: Standard, Pro, Admin, Owner

Although you can achieve the best capture and upload experience by using the Teams app in combination with your Teams account, you can also upload a video file <5GB from your computer directly to your Teams Library.

 

  • 1. Log in to your Teams account at cloud.swivl.com

    2. In your Library, choose the 'Add New Project' Tab at the top right-hand corner of the page or click the 'Upload' button in the lower-left corner of the page

    Upload_a_Video.jpg

    3. Select 'Upload video'

    Screen_Shot_2021-10-06_at_3.51.48_PM.png

    4. Browse through your files to select a video file to upload

    5. Once you have found the video you want, click 'Open' to begin uploading the video to your Library

    6. This may take some time, depending on the quality of your internet connection and the size of your video

    7.  After the uploading is completed, click on the 'Next' button to see the video in your Library.

    Screen_Shot_2021-10-06_at_4.47.21_PM.png

  • 1. Log into your iOS Teams app and tap the 'Import' button

    Import_-_iPad.jpg

    2. Select the video from your camera roll 

    IMG_0678.PNG      IMG_0679.PNG

     3. Set a name for your video

    Set_a_name_for_a_video-_iPAd.jpg

    4. Confirm Saving video from Camera roll to your iOS Teams app and it will save in your Teams Library.

    Save_the_title_-_iPad.jpg

  • Once you finished recording, you can upload your videos to Teams Web and access the secure storage and all the advanced editing, sharing, and exporting options that we offer. Automatic upload is enabled on your videos by default.

    iPad_to_work.gif

    If you do not wish for your videos to automatically upload to Teams by Swivl, you can disable this and manage other upload settings as described in this article. In this case, you can upload each recorded project manually when appropriate:

    Auto-uploadStorageSaver_-_iPad.jpg

    Please be informed that the settings are set to "Auto-upload" on and "Storage saver" off by default. 

    iPad_to_work.pdf_2021-09-22_18-37-57.png_2021-09-22_18-39-06.png
  •  

    If you have difficulties uploading a video, please do the following:

     

    1. Make sure you have a good Wi-Fi connection and turn off/turn on your Wi-Fi in mobile device settings. 

    iOS Android
    wi_fi.png uploading1.png

     

    2. Pause uploading and then resume it again. 

    iOS Android
    resume.png uploading2.png

    4. Restart your wi-fi router if necessary

    5. Restart your Teams  app and re-login if necessary - this will restart all uploading processes again.

    6. If you are uploading at school please make sure that all necessary domains and ports are whitelisted and forward the following link to your IT department: Firewall Settings

    7. Turn off wi-fi and try uploading using the cellular network

     

     

    If you tried all the above steps and still can't upload please contact us at support@swivl.com and share the following details:

    For iOS:

    - the screenshots from the page 'Check Network':

    check_network.png check_network3.png

     

    For iOS and Android:

    - the info with your Teams  app version;

     your iOS or Android version; 

    - date, the title of the video you recorded, and email you used to log into your Teams app on the mobile device;

    - if you see any error messages, please share screenshots. For Android devices please share a screenshot of your status bar - swipe down on your mobile device screen to see Android notifications.

     

    In the meantime, as a workaround, you can transfer your recorded video from your mobile device to your computer and upload it manually to your Teams by Swivl. 

     

Click here to continue to the next article -  Sharing Videos on Swivl Teams 

Updated

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