If a free user account on the Reflectivity platform has been inactive for over one year, as per our Terms the account will be terminated, and all of the account content will be deleted.
One month before the expected termination due to inactivity, the user receives an email from info@swivl.com informing them about the process and suggesting that they sign in at least once after receiving the email to avoid termination.
If the user takes no action, the account will be terminated and the content will be deleted; please note that this action cannot be undone.
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