Reflectivity (Teams) Account FAQs

How Do I Reset My Password?

If you forgot the password to your Reflectivity account, you can reset it:

1. In a browser, go to

2. Under the login box click the link that says “Forgot password?”


3. Input the email address you used when you set up your account and click “Reset password”:

4. If you entered a correct email address, you will receive an email containing a link that you can click to enter a new password:


You can only request a password reset once every 15 minutes. If you do not initially see the email in your inbox, you may need to check your Promotions or Spam folder or check to see if Swivl is being blocked by your school or district email provider.

If you are unable to get the email and have checked your Junk, Spam, or Promotions folders, let us know at and we will send you a link to change your password.


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