User

Alla

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Articles

Recent activity by Alla

  • Slides Retirement FAQs - August 2021

    What is changing? We are removing the Slides feature from Teams by Swivl. This change affects all users who have Videos with Slides in their Libraries or Feeds.    When is this change occurring? Au...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • SWIVL Training and Support webinars

    Whether you’re new to Swivl or an advanced user, we’ll help you start Swivling and be successful this Fall! Join our SWIVL Training and Support webinars:Each Tuesday you will learn from our team of...

    • Updated
    • 10 followers
    • 0 comments
    • 2 votes
  • Product Updates (2020 - 2021)

    Current versions: Teams iOS App 9.1.0 Teams Android App 9.1.0  Teams Screencast app 2.0.0   C Series base / marker FW   10.04.09 C Series marker FW 7.57 CX base / marker FW 12.02...

    • Updated
    • 9 followers
    • 0 comments
    • 7 votes
  • CX and C Series: Pairing Markers

    1. Connect your mobile device to the Swivl Robot. 2. Turn the robot and the markers on, open the Teams by Swivl app (Robot Tab). 3. Put the marker you want to pair into the robot's dock. 4. Blin...

    • Updated
    • 1 follower
    • 0 comments
    • 16 votes
  • C Series and CX: Why does my robot get "stuck" on a wall or whiteboard?

    If you notice that Swivl Robot gets "stuck" facing a wall or whiteboard:  1. Remember, Swivl's Primary Marker is being tracked by maintaining a line of sight with the infrared technology located on...

    • Updated
    • 1 follower
    • 0 comments
    • 8 votes
  • Can I save my video to a mobile device?

    iOS devices:  Yes, you can save your Swivl recorded project to your Camera roll IF it has not yet been uploaded to Swivl Teams. Such a project has a red icon next to it. Projects already uploaded ...

    • Updated
    • 3 followers
    • 0 comments
    • -1 votes
  • I Can't find the Export to YouTube button

    We’re doubling down on our commitment to privacy because we believe student and educator’s content does not belong to social networks, especially those that mine your personal data for ad revenue a...

    • Updated
    • 1 follower
    • 0 comments
    • -3 votes
  • Firewall Settings

    To ensure Swivl solution works 100% in your network, you or your IT/security department needs to whitelist the domains and ports (80 and 443) in the following list (ver 0.8 updated Nov 11, 2020):  ...

    • Updated
    • 3 followers
    • 0 comments
    • 4 votes
  • Playback of Multi-Marker projects with Dual- and Multi-Camera

    There are some differences between audio capturing and playback for Dual and Multi-Camera projects. If you record a Dual-Сamera video: The Audio is being captured only from the Markers, the audio ...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Can I use Apple TV when recording with Teams app?

    No, unfortunately Apple TV is not supported. However you can use Screen Mirroring for iOS devices. If you are using slides we recommend Swivl Screencasting for your best presentations.   

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes