📖 User Management in the Admin Portal

                                                                  Available for M2 & MirrorTalk users                    

Managing users is a key part of keeping your team organized and up to date in the Admin Portal. This section walks you through the tools available to view, add, and manage team members efficiently.

Adding Users via CSV

1. Click the + icon under the Members bar.
2. Download and complete the provided CSV template with the required fields (email, name, etc.).
3. Upload the CSV file to populate your member list.

New members will appear in the User Management section once uploaded.

Managing User Roles

• Change user subscription level to assign appropriate access and capabilities.
• Lock user accounts to retain their content while preventing further access.
• Delete user from your team to permanently remove their account, content and associated plan.
  
  Note: If a user is leaving your team but you’d like them to keep their account and content, please reach out to our Support Team.