The Boost Cable allows you to charge most Swivl-compatible mobile devices while in use with the Swivl Robot. The Swivl Robot must be plugged into a power source. There are two versions of the Boost Cable featured in the video tutorial:
The Swivl Boost Adapter works with Swivl-compatible lightning devices.
The Swivl Boost-C Adapter works for some iOS and Android Type C mobile devices.
When to Connect Your Cable to the C-Series and CX Robot
If you intend to charge your mobile device while using with Swivl you must connect the robot to power BEFORE you setup your recording or live streaming session - this applies to both C-Series and CX robots. The mobile device will start charging AFTER the Swivl app is launched.
When the robot is connected to power, it will reset internally so that it can provide power to the Type C mobile device. This will break the “handshake” with the mobile app and the audio streams will also be broken. To fix that, the user will need to return to the Swivl app to re-establish the handshake, and then continue with recording or streaming.
Boost Cable for C-Series Robot and Lightning Devices
Works for Lightning devices - Make sure you have updated your firmware on the Swivl robot.
See 1:46 for Boost Cable for Lightning Devices
Boost-C Adaptor for C Series Robot and Type C iOS and Android devices
Works for iOS and Android Type C mobile devices - Make sure you have updated the firmware on your Swivl Robot.
iPad Pro (with USB-C), Samsung Galaxy Tab S5e, Samsung Galaxy s10e (US Variant), Samsung Galaxy Tab S6, etc
Note: Lenovo Tab M10 FHD (with USB-C) and Oneplus 5 do not support this charging feature.
CX Robot is not compatible with the Boost Cable. Mobile charging is a built-in feature of the CX Robot. Please read about CX compatibility with iOS and Android devices. Note: Mobile charging is not available for Lenovo M10 and Oneplus 5.
If you are having difficulties charging a compatible mobile device
|fist of all make sure that||
|If the issue persists||
please share the following information to firstname.lastname@example.org:
- serial number of your Swivl robot
- FW of the Swivl base
- Swivl app version
- photo of the power brick you are using with the whole charging setup
- number of boost cable you have in total
- number of boost cable that don't work as expected
The more details you share the better!
Still have questions? Email us at email@example.com