CX: Android Compatibility

For iOS compatibility see CX and C Series: iOS Compatibility 
For C Series and Android compatibility see C Series and Android compatibility

Compatibility

Charging 

CX Charging Matrix

Limitations

Devices

Compatibility

1. Download the latest version of the Teams by Swivl app for Android from the Google Play store for your device. Check the most recent Swivl versions in our article Product Updates *

          

2. Use Type C devices running Android 9 or 10.

We recommend using Samsung Tab S5e or Samsung Tab S6 (not Samsung Tab S6 Lite, however) as they support all features Swivl Solution has to offer. 

*If using other Samsung devices or Lenovo M10, please see note below. 

3. Use of the Swivl  Type C to Type C cable that comes with your Swivl kit.

 

Charging 

Charging an Android device during live-streaming. Most Android devices start charging after it is successfully connected and the CX robot is plugged into the charging. Recently, we expanded that list with type C Android without PD chips that support AOA for live-streaming in Integrated Audio setup.

To enable charging of your Android device for live streaming in the Integrated Audio setup, please follow the next steps:

• connect Robot to power, turn it on, connect to your Android mobile device and launch the Teams app
• Toggle Show live-streaming apps (if not yet)
• Tap on Advanced Settings => and toggle the Charge device while live-streaming.

Next time you start a live-streaming session in Integrated Audio setup, your Android device will be charging.

*If you cannot see this option, unfortunately, this device is not supported for charging.

 

CX Charging Matrix

applies for FW 12.02.03 and newer

Your Android device can be charging when is successfully connected to CX Robot.

Please make sure that your CX is connected to power.

Availability	Setup	Sample devices
The device is charging instantly	Recording and all Live streaming setup	Samsung Tab S5e or Samsung Tab S6 (*but not Samsung Tab S6 Lite)
Charging needs to be pre-enabled manually - see in Charging	Live Streaming only in the Integrated Audio Setup	Lenovo M10(TB-X606F)

*If none of the above works, unfortunately, this device is not supported for charging.

Limitations:

App:

By summer 2021, we aim to achieve full feature parity with our iOS app in terms of functionality and user interface; however, a few limitations still persist in the Android environment. Please take note of the following:

- There is no option to save your video to the app gallery (video will still be accessible in file explorer).

- Tilt Correction setting is not available for Android.

Robot:

While Samsung devices are popular, we only recommend using Samsung Tab S5e or Samsung Tab S6 (NOT Samsung Tab S6 Lite) as they support all features Swivl Solution has to offer.

With any other Type-C Samsung device and Swivl Robot you can:

- record with the Teams app 

- live stream in the Integrated Audio Setup (no Standalone or Traditional setup)

Important!  ChromeOS and FireOS devices are not compatible.

Still, have questions? Email [e-mail] to clarify your setup and options

Click to continue to the next article - Capturing video or Live Streaming