Team Member

Video Transcription

Available for: Team Pro, Team Admin, Team Owner

Only available for Team Pro users upon request at Please share your feedback and suggestions with us.

Please note the cases and types of videos to which the transcription can or cannot be applied:

Type of Video:  Transcription Availability:
a video in English  
a video in a different language  X
a video shorter than 4 hours  ✔
a video longer than 4 hours     X (but you can trim a video to have it transcribed)
a merged video   
a multi-camera video     ✔ (Teacher's video will be transcribed)
a multi-marker video   (a mixed audio track will be transcribed)
transcription will be downloaded together with the video  X
transcription remains if you trim a video  X (but you can request it for your new trimmed project)
an embedded video with transcription  ✔ (captions remain)

a shared video with transcription

  (captions remain)

a cloned video with transcription

 ✔ (captions remain)



! Only the owner of the video can request the transcription of the video.

1. Open a project in your Library, click on three dots and select Captions:


2. Click on Request Captions:



3. The transcription processing will start. It will take approximately 20 minutes per 60 minutes of video transcribed (or around 1/3 of the time of the total video length).


4. As soon as the transcription is ready, you will receive an email.

Refresh the page with your project and click on CC:




If you need any help, contact us at


Was this article helpful?

6 out of 7 found this helpful

Have more questions? Submit a request



Article is closed for comments.