Android and Swivl Compatibility

Swivl App requirements:

*Download the latest version of the Swivl app for Android from the Google Play store for your device. Currently, the most up-to-date version of the Swivl app for Android is: 5.0.4*

Android Software requirements:

 For your best experience we recommend using devices running Android 6 or 7 since we have noticed that they work best with Swivl C Series while Android 8 & 9 do show issues from time to time. We are currently working on improvements for Android 8+ to ensure the proper Swivl functionality with these devices. In general we find that most Android devices with Android 6.x, 7.x, or 8.x OS when released work correctly, but half of the devices we have tested with Android 5.x do not work correctly so please check with us first if you have questions.

Compatible devices:

The following is a short list of Android devices that we have tested and found to be compatible with C Series. 

• OnePlus: 5, 6 (requires enabling OTG in mobile device settings) 
• LG: Nexus 5
• Motorola: Nexus 6, Nexus 7, Moto X4
• Samsung: Galaxy S9*, S8, S7, S6, S5, A5, Samsung Galaxy Tab A 8.0 (2017)*
• Xiaomi: Redmi Note 3, HM Note 1LTEW 
• Lenovo: Vibe P1ma40 and Yoga Tablet 2-830L 

Cable requirement:

Android devices require the use of the Swivl micro USB to micro USB cable that comes with your Swivl kit - make sure to inform your Account Manager that you plan to use Android device.

*For Type C Android devices you will need a special USB Type C adapter with OTG support to ensure full data transmission to/from robot. For your convenience, our online store offers a compatible adapter we have already tested:

Limitations of Swivl App with Android:

The Swivl C Series can record sound from up to five audio markers; however, when Swivl is used with an Android device, unfortunately there is a maximum limit of two audio tracks due to peculiarities with the Android operating system. Any time more than two markers are used with Android, the rest of the tracks will be merged into the second audio track.

We apologize for this inconvenience and are currently looking into finding a solution that will enable full-scope Multi-Marker feature for Android. Therefore, if you have an iOS device, we recommend using them for Multi-Marker recordings.

Other limitations are: there is no option to save your video to the app gallery (video will still be accessible in file explorer) and Tilt Correction setting is not available for Android. 

 

Do not buy refurbished Android devices without reading this:

 

If you're thinking about purchasing a refurbished Android, please know that many re-sellers update older devices to Android 6.0 before selling them; however this does not make such devices compatible with Swivl. As we are able to test devices, we will notify you about devices we found to be not compatible for use with C Series nor the Swivl app:

• Pixel 2&3 (our engineers are currently working on finding a solution for this)
• Samsung Galaxy Tab E
• Samsung Galaxy Tab S

 

Questions? Email us.