[Setup] - Android and Swivl C Series Compatibility

Swivl App requirements:

*Download the latest version of the Swivl app for Android from the Google Play store for your device. Check the most recent Swivl versions in our article Product Updates *

Android Software requirements:

For your best experience we recommend using devices running Android 8 or 9. In general we find that most Android devices with Android 6.x, 7.x, 8.x or 9.x OS when released work correctly, and also half of the devices we have tested with Android 5.x do not work correctly so please check with us first if you have questions.

Cable requirement: 

Android devices require the use of the Swivl micro USB to micro USB cable that comes with your Swivl kit - make sure to inform your Account Manager that you plan to use Android device.

*For Type C Android devices you will need a special USB Type C adapter with OTG support to ensure full data transmission to/from robot. For your convenience, our online store offers a compatible adapter we have already tested:

Limitations of Swivl App with Android:

The Swivl C Series can record sound from up to five audio markers; however, when Swivl is used with an Android OS lower than 8.x, unfortunately there is a maximum limit of two audio tracks due to peculiarities with the Android operating system. Any time more than two markers are used with Android, the rest of the tracks will be merged into the second audio track.

Android 8.0 & higher support full-scope Multi-Marker feature for Android. 

Other limitations are: there is no option to save your video to the app gallery (video will still be accessible in file explorer) and Tilt Correction setting is not available for Android. 

 

Do not buy refurbished Android devices without reading this:

 

If you're thinking about purchasing a refurbished Android, please know that many re-sellers update older devices to Android 6.0 before selling them; however this does not make such devices compatible with Swivl. As we are able to test devices, we will notify you about devices we found to be not compatible for use with C Series nor the Swivl app:

• Samsung Galaxy Tab S

 

Questions? Email us.