There are 3 generations of Swivl robots. In chronological order of release, they are: Gen 1, Gen 2, and C Series plus an improved CX model.
To determine which Swivl generation you are using, you can use the images and distinguishing characteristics listed below.
Important! If you want to purchase an accessory or a replacement Swivl marker, please contact support@swivl.com first. To make sure that the item is compatible with the model you have.
CX robot
- Round, light gray base
- Marker has 4-way directional pad and a led light
- Connects with lightning and type C iOS and Android devices
- Base has Power and (+) buttons
- Able to charge a mobile device
- The serial number starts with SW4138
- Watch the robot setup videos here
C Series
- Round, gray and white base
- Marker has a 4-way directional pad
- Connects with Swivl lightning cable or micro-USB to micro-USB cable
- Base has Power and (+) buttons
- The serial number starts with SW3322
- Watch the robot setup videos here
Gen 2
- Round, black and white base
- Marker has left and right arrow buttons
- Connects with Bluetooth and audio cable
- Base has power and ‘Refresh’ buttons
- Magnetic flap over the marker dock
- The serial number starts with SW27BA
Gen 1
- Black and green base
- Round marker
- No connection cable
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