M2 Device Management for IT Departments

In this article

• Why use DM portal
• M2 DM Enrollment Process
• Deploy WiFi Certificates on M2 Devices for 802.1x WiFi Connection
• FAQ

Why use DM portal

This article is intended for IT personnel. M2 Devices DM portal offers smooth management of multiple M2 devices for IT departments and allows the following options:

• Device enrollment and inventory
• User management: Owner, Admin, and User privileges
• View Serial Numbers, App, and Firmware version
• Organize devices by notes (department, grade level) and tags (type of user)
• View how recently a device was accessed
• Lock or unlock the device for security
• Set up optional 2FA on all user account type
• Upload wifi certificates for enterprise that can be applied across all devices in an organization

M2 DM Enrollment Process

Start with your M2 Device Management portal at https://dm.swivl.com/. See the detailed steps below:

1. Sign up/sign in at https://dm.swivl.com/

 

2. Enroll the Device in M2 DM 

It has two parts: on the web and on the device. Please see the steps and screenshots for the web part below:

• In the left menu, go to Devices, then click Add Device. 

• Click Enroll a new Device and set the number of codes plus expiration days. 
• Copy your generated code(s) (optional: email them). 

Device-Side Enrollment Steps

• Power On the Device
  • During initial setup, select your region and configure Wi-Fi.
  • Accept the Terms of Service when prompted.
• On the target device, open M2 Device Management for IT in Settings⚙️ and enter the code when prompted. 
  
  • You’ll see a screen titled “Device Management for IT”
  • Choose Add Device to enroll now, or skip and do it later.

• Enter Pairing Code
  • When prompted, enter the code provided by your administrator.

• • A confirmation message (“Device successfully paired!”) will appear once enrollment is complete.

3. If You Skipped Enrollment

• • Open Quick Settings from the top right corner.
  • Select Device Management for IT.
  • Tap Add Device and enter your code to enroll.

4. Unenroll Device from M2 DM

• In the left-side menu, open Device List.
• Select the device you want to remove.
• Go to Settings and click Unenroll.

• In the confirmation pop-up, review the warning that this action disconnects the device and removes certain data (e.g., Wi-Fi configs).

• Click Confirm to proceed.
• A message stating “This device is unenrolled” will appear once the process completes

Deploy WiFi Certificates on M2 Devices for 802.1x WiFi Connection

We support WiFi configurations for WPA and 802.1x Enterprise WiFi, which allow the use of certificates. These certificates can only be uploaded to devices using M2 DM. See step-by-step instruction:

Steps to Add a Certificate

1. Navigate to the Certificates Page:

• • Go to Devices → Certificates in the menu.

Click on Add Certificate to upload a certificate file.



 2. Verify the Certificate Upload:

• • • Once uploaded successfully, the certificate appears on the Certificates page. Click on the certificate to open its details.
      
      

3. Deploy the Certificate to M2 Devices: 

• • • • On the certificate details page, click the Deploy button.
      • In the new window, select one or multiple M2 Devices.
      • Click Deploy to push the certificate to the selected devices.

Deployment Requirements

• The M2 Device must be connected to the internet to download the new certificate from the DM server.
• After a short period, the certificate will be available on the device for WiFi configuration.

Checking Deployment Status

Via the Certificates Page

1. Go to the Certificates page.
2. Open the Deployments tab.
3. You will see a list of Devices and their Serial Numbers where the certificate has been installed.

  Via the Device Page

1. Go to Device List.
2. Locate the Mirror Device using the Serial Number.
3. Open the Device Page and go to the Deployments tab.
4. Deployment logs will display the certificate installation status.

Removing a Certificate from a Device

A certificate can be removed in two ways:

From the Certificate Page:

• • Open the Certificates page.
  • Select the relevant certificate.
  • Go to the Devices tab, choose one or multiple devices, and click Remove.

From the Device Page:

• • Open the Device List.
  • Locate the Mirror Device using the Serial Number.
  • Open the Device Page, navigate to the Deployments tab, and select Remove.

FAQ

?Can we use our Google option and get us on the network that our other devices use?

M2 devices don't support Google Services and cannot use the Google ecosystem for MDM. Instead, you should use M2 DM - https://dm.swivl.com/.